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After logging into your account, click the "My Account" button at the top right of the page and click "Account Settings" followed by the "VIP Subscription" dropdown option.

Here, you can see your membership status and expiration/renewal date, payment method on file, previous payments made, and profile information.

There are a few possible reasons why you can't see your membership information.

The most likely reason is that you purchased your VIP, VIP Gold, or VIP Platinum through one of the other Townhall Media sites (Townhall.com, PJMedia.com, RedState.com, HotAir.com, Twitchy.com, and BearingArms.com). You will need to log in to the site where you first purchased your membership to see your current membership status and information.

If you do not see an active membership after checking the other sites, it is likely you created an account with us but did not purchase a VIP membership. To purchase a membership, visit the site's subscribe page, log in to your account, and then select the membership you would like to purchase.

Another possible reason is that you may have purchased your membership under a different email. If you have multiple email accounts, try signing in with different emails to see if that is the case.

If you are unable to locate your account, please contact customer service.

If you know that you have a VIP membership but cannot log in, it may be because your password is incorrect. It also may be because when signing up for your membership, there was a spelling error in your email address, or your membership is associated with a different email address you use.

If you know your information to be correct, try holding down the "Shift" key and clicking the Refresh button in your browser to clear local cookies and site data. Then try your login again.

If that fails, try resetting your password. Please see "How Do I Reset My Password?" below for assistance.

If all of these steps fail, please contact customer service.

If you have forgotten your password, click the "Login" button at the top right of the page, opening the login window. At the bottom of the login window, click the "Forgot Password" button. If your email address on file is up-to-date, you will receive a password reset link in your inbox with steps to update your password.

If you do not see the email, double-check that it is not in your spam/junk folder. If you still do not receive the password reset link, please contact customer service.

If you have forgotten your password but are still logged in to your account, you must log out before requesting a password reset link. If you try to access the link while logged in, the link will appear broken.

If you are checking the "Stay Logged In" box when logging in to your account but are still logged out after navigating to a different article, closing your browser tab, or closing your browser completely, double-check your browser settings.

If your browser settings are set to clear website and cookie data regularly or upon closing your browser, the "Stay Logged In" option will not work. We recommend checking that your browser is set to accept all cookies and website data for our sites. We also recommend adjusting anti-tracking settings.

If applicable, try whitelisting Townhall Media sites. We also recommend trying a different browser to see if it is a browser issue rather than a site issue.

If all troubleshooting measures fail, please contact customer service.

To update your email address, log in to your VIP account, click "My Account," "Account Settings," the "VIP Subscription" dropdown option, and go to the "Profile" tab. There, you can enter your new email address information and save your changes. If you try to update your email address but are told the new email address already has an account associated with it, the change will not be allowed. Please contact customer service for assistance.

If you are a VIP member and logged in to your account but cannot access VIP articles, podcasts, and videos, try logging out of your account and logging back in or holding down the "Shift" key and clicking the Refresh button in your browser to clear local cookies and site data.

You may also need to adjust your browser's privacy settings to ensure all cookies and website data are allowed. If you are using an ad-blocker or VPN, you will likely need to turn those off as well.

Please note that if you are a regular VIP member of one site, you will not be able to access VIP articles on another. To access VIP articles and remove ads on our other sites, you will need to upgrade to a VIP Gold or VIP Platinum membership.

To check which membership you purchased, please read, "Where Can I See My VIP Membership Information?"

VIP Platinum members can privately and directly message their favorite authors across the Townhall Media family!

To message an author, log in to your VIP account, click "My Account" and then "Messages." You can also go to "Account Settings," the "VIP Platinum Benefits" dropdown option, followed by the "Check your messages" button.

Once on the direct messaging page, click the red "Compose" button, enter your subject line, select which author you want to message, and type your comments. When done, click "Send message."

To access TownhallTV, click the "TownhallTV" option at the top of the site's homepage. You can also access it via "Account Settings" → "VIP Platinum Benefits" → "Go to TownhallTV."

Once on the TownhallTV site, you will be prompted to log in with your VIP account credentials. At this time, TownhallTV is only available via the web.

To access the Townhall Media Store, click the "Store" option at the top of the site's homepage.

If you are a VIP Platinum member, you have an unlimited, lifetime 20% discount on the Townhall Store. Find your unique promo code in "Account Settings" → "VIP Platinum Benefits" → "Copy Code" and enter it at checkout.

To update your preferred payment method, visit "Account Settings" → "VIP Subscription" → "Payment Methods" tab. Click the green "Add Payment Method" button, enter your card or PayPal information, select if you want it applied to active memberships, and click "Save Changes."

To delete an old payment method, click the "Trash Can" icon.

If you continue to have trouble adding your new payment method, please contact customer service.

If you have an active VIP membership, you must have a payment method on file. Once your membership expires or is canceled, you can delete your credit card/PayPal information.

At this time, we accept all major credit and debit cards. You also have the option of paying through PayPal. We do not accept checks at this time.

Yes! If you are a regular VIP or VIP Gold member and want to upgrade, please contact customer service. The cost of the upgrade will be prorated.

To change your commenting display name, above the comment section, find the message that states, "To change your display name, click here." You can also update it by going to "Account Settings" → "Comment Settings."

To change your avatar photo, visit Gravatar.com and register for free with the same email address you use for your VIP membership. Once registered, upload your avatar photo. Please note Gravatar's email registration is case-sensitive and must match your VIP account email exactly.

Commenting is exclusively for VIP members, and bans only occur in extreme cases. If you receive a ban message, it is likely a cookie issue, not an actual ban. Try logging out and back in, or clearing local cookies/site data.

If troubleshooting does not solve the problem, please contact customer service.

Townhall Media sites use Disqus's infrastructure to moderate and filter comments. We maintain a banned word list; if a word on that list is used, the comment will be automatically deleted.

If you believe your comment was deleted in error, please contact customer service and we will review it.

The comment section should load automatically after logging in to your VIP account. If it doesn't, try logging out and back in or clearing local cookies and site data.

If these troubleshooting solutions do not solve the problem, please contact customer service.

At the bottom of every Townhall Media email is a "You can unsubscribe by clicking HERE" link. Clicking that link and following the prompts will unsubscribe your email from our lists.

If you do not see the unsubscribe link or continue to receive unwanted emails, please contact customer service.

First, double-check that newsletters are not going into your spam/junk folder. If not there, your email provider may be blocking our emails — try whitelisting Townhall Media newsletter addresses.

If whitelisting does not work, try subscribing again. If you still do not receive the newsletters, please contact customer service.

Due to recent changes by Apple, Safari now blocks more cookies and website data than in the past, and Single Sign-On is not operational for VIP members using Safari.

If using Safari on iPhone, ensure cookies are allowed and try turning off "Prevent cross-site tracking" under "Safari" in iPhone "Settings." If using Safari on Mac, check the same settings.

If these troubleshooting solutions do not solve the problem, please contact customer service.

Firefox will block cookies necessary for our sites to function unless settings are adjusted. Ensure the latest version is installed and adjust Enhanced Tracking Protection settings, or turn it off via the "Shield" icon in the address bar. You can also add our sites to your "Exceptions" list.

If these troubleshooting solutions do not solve the problem, please contact customer service.

If experiencing issues in Microsoft Edge, go to the browser's Tracking Prevention settings and set it to "Balanced" or "Basic." You can also try adding our sites to the "Exceptions" list.

If these troubleshooting solutions do not solve the problem, please contact customer service.

If you receive a message asking you to turn off an ad-blocker but do not have one, check your browser settings to ensure all cookies are being accepted for our sites.

Some browsers have built-in ad/cookie-blocking features. If you are using a VPN or security program like Norton, McAfee, or Malwarebytes, you may need to adjust those settings.

If these troubleshooting solutions do not solve the problem, please contact customer service.

VIP members logged into their accounts should not see any ads on the site where they are a member. VIP Gold or VIP Platinum members should not see ads on any of our sites when logged in. However, regular VIP membership on one site means you will still see ads on the others.

If you are logged in and still seeing ads, try logging out and back in or clearing local cookies and site data.

If these troubleshooting solutions do not solve the problem, please contact customer service.